The Future Digital Public Services

23 February 2016

The Commission has published the first results of the public consultation on the eGovernment Action Plan for the period 2016-2020, an initiative for the Digital Single Market.

The consultation gathered 376 replies, mainly individual citizens. More than 80% of them highlighted that they expect e-government services to be secure in fully protecting personal data. They supported the "once only" principle since submitting the same data more than once is an obstacle. The Commission claims that there is clear support for the principles of privacy by default or digital by default to be applied in eGovernment policies.

The in-depth analysis is being prepared by the Commission and a full report will be published online in March.